HaloPSA
Tickets land in HaloPSA with the right priority, ready for your team to action.
Connect once. Tickets keep flowing.
Stop chasing certificate expiries across dozens of client estates. Tidehawk auto-discovers every certificate and domain across all your end-clients — and opens the PSA ticket before anything becomes an outage your retainer pays for.
No credit card required · Cancel anytime · UK data residency
5
PSAs integrated
Halo · ConnectWise · Autotask · Ninja · Syncro
LON1
UK data residency
Compute, data, backups, email
Live
CT log discovery
Continuous, real-time
Audit
Hash-chained log
Every action, tamper-evident
From discovery to alerting to PSA ticket creation — one platform for the full certificate lifecycle.
Every certificate ever issued for your clients' domains is found and tracked. Nothing slips through.
Tidehawk watches around the clock — the moment a new certificate appears for any of your clients, it lands in your inventory.
Every domain's renewal date is tracked, so you're alerted long before it lapses.
When a cert hits your threshold, Tidehawk creates a ticket in your PSA with configurable priority.
Rules per threshold (60/30/7/1 day). Email and PSA ticket channels. Per-client rules supported.
Branded expiry reports on demand. Filter by client and status. Share directly with end-clients.
Whichever PSA your team uses, Tidehawk creates the ticket the moment a certificate needs attention — automatically, every time. Same workflow you already use.
Tickets land in HaloPSA with the right priority, ready for your team to action.
Connect once. Tickets keep flowing.
Tickets appear on your ConnectWise board, attached to the affected client.
Pick the board you want, and you are done.
Tickets route to the right Autotask queue with priority that matches the urgency.
Works with any Autotask region. No extra setup.
Tickets open in NinjaOne with all the cert detail your technicians need.
Connect once and tickets land where your team already works.
Tickets drop into Syncro and are matched to the right customer automatically.
Sign in once. Every cert event becomes a Syncro ticket.
One PSA, all of them, or none — switch any time without losing data.
Configure yours in under two minutesAdd a client, paste their domains, and Tidehawk handles the rest.
Create a client per end-customer. Paste domains in bulk. Tidehawk validates and deduplicates.
Tidehawk works in the background, finding every certificate across your clients. New certs appear in your inventory within minutes.
When a cert hits a threshold, your team gets an email and/or a PSA ticket with full context.
Real outcomes the day you connect your first client estate — no fire drills, no spreadsheets, no Sunday discovery scripts.
Stop running cron-style discovery scripts because a client cert expired Monday morning. Tidehawk runs continuously so your team is never the discovery system.
Branded PDF reports per client, on demand. Every alert, action, and renewal stamped in a hash-chained log your clients can request anytime.
Cert events drop into your PSA — HaloPSA, ConnectWise, Autotask, NinjaOne, Syncro — with the right priority and full context. Same workflow, no retraining.
All compute and data runs on DigitalOcean LON1 (London). AES-256-GCM encryption at rest. PostgreSQL row-level security keeps every tenant's data fully isolated.
// data residency
Join UK MSPs using Tidehawk to protect their clients automatically.